Really loved this article, Ergest! The email optimization story is concrete and memorable.
Curious to hear your opinion, what industry that put "operational excellence" as their "do-or-die" activity? I'm thinking low margin like airline or trucking?
Maybe we can learn what the company in that industry doing and found some interesting practice.
Really loved this article, Ergest! The email optimization story is concrete and memorable.
Curious to hear your opinion, what industry that put "operational excellence" as their "do-or-die" activity? I'm thinking low margin like airline or trucking?
Maybe we can learn what the company in that industry doing and found some interesting practice.
Great article, Ergest! And examples like the one in the end always make the theory more and more tangible. Thank you.
"Analytics drives operational excellence" is a great way to communicate the value of data to a business.
That’s exactly right but to get people to believe you must have more structure around it.